October 21, 2016

Facebook Live Videos Can Now Be Scheduled

October 19, 2016 SmallBusinessUpdate Staff

Facebook has added the ability to schedule live videos, something popular broadcasters have wanted in order to gather an audience before going live. The feature is being launched this week for Verified Pages, but will go live for everybody soon after, according to Facebook. “When you schedule a live video, […]

Natural Language Search Comes to Google Drive

September 21, 2016 SmallBusinessUpdate Staff

Google has brought the natural search capabilities of Google Search to Drive, making it easier and more intuitive to find your company files. Google is rolling out Natural Language Processing (NLP) worldwide and immediately so that people can search Drive in the same manner as they search the internet. With […]

How Do You Find Happiness at Work?

September 8, 2016 SmallBusinessUpdate Staff

“Who here feels happy?” asked Sir Anthony Seldon, in a Google talk last year. Seldon is the author of the book, Beyond Happiness and Britain’s best-known headmaster. Sir Anthony famously introduced happiness, or well-being, lessons at his school, Wellington College. In 2011, he co-founded Action for Happiness, a body to […]

Motivate, Don’t Educate Your Front-Line

August 31, 2016 SmallBusinessUpdate Staff

This is not your granddad’s customer service advice says Adam Toporek, author of the book, Be Your Customer’s Hero: Real World Tips and Techniques for the Service Front Lines. Toporek recently was on C-Suite TV where he talked about how organizations should train and motivate their front-line employees in order […]

Google Kills Interstitial Marketing

August 24, 2016 SmallBusinessUpdate Staff

Google announced that on January 10, 2017 they are going to lower the mobile search ranking of sites with interstitial ads popping up in front of content. This is something that many mobile searchers will applaud and many publishers will not be too happy about. “To improve the mobile search […]

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