February 22, 2017
Rachel Craig
About Rachel Craig
Rachel Craig is a digital content writer and editor at Quality Formations, specialising in company formation and regulatory compliance, business startup advice and healthful living.

Dos and Don’ts of Handling Customer Complaints

May 15, 2016 Rachel Craig

Customer complaints are inevitable. Most of them are genuine and warranted, whilst some of them are not. Despite what we have always been told, the customer is not always right, but you need to handle complaints as if this were true! Regardless of the reason, complaints must be all dealt […]